Privacy policy

1. Introduction

At Vooks we are committed to protecting your privacy and handling your personal and financial information with the highest level of care. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website and services you agree to the practices described in this policy.

2. Information we collect

We collect information you provide directly to us including your name, business name, email address, phone number, and financial records necessary to provide our services. We also collect information automatically when you visit our website including your IP address, browser type, pages visited, and time spent on the site through standard analytics tools.

3. How we use your information

We use the information we collect to provide, maintain, and improve our services, communicate with you about your account and our services, process payments and manage billing, comply with legal and regulatory obligations, and send you relevant updates and information about Vooks with your consent.

4. How we share your information

Vooks does not sell, rent, or trade your personal or financial information to third parties. We may share your information with trusted service providers who assist us in operating our business under strict confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of Vooks and its clients.

5. Data security

We implement industry standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All financial data is encrypted in transit and at rest. Access to client data is restricted to authorized Vooks team members only and is governed by strict internal policies.

6. Data retention

We retain your personal and financial information for as long as necessary to provide our services and comply with legal obligations. Following termination of your account we retain records for a period of seven years in accordance with standard financial recordkeeping requirements. You may request deletion of your data subject to these retention requirements.

7. Your rights

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your data subject to legal retention requirements, opt out of marketing communications at any time, and request a copy of your data in a portable format. To exercise any of these rights please contact us at hello@vooks.com.

8. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website but will not impact your ability to use our core services.

9. Third party links

Our website may contain links to third party websites. Vooks is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party sites you visit.

10. Children's privacy

Vooks services are intended for business owners and adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor we will take steps to delete it promptly.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make significant changes we will notify you by email or by posting a prominent notice on our website. Your continued use of our services following notification constitutes acceptance of the updated policy.

12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy please contact us at:

hello@vooks.com 121 Clearwater Lane, Suite 5 Austin, TX 78701